NO MORE Mortgage has been serving clients’ needs with the most effective debt-elimination program in the country since 1996. Nearly all of NO MORE Mortgage’s clients are thrilled with their experience with us and nothing is more personally satisfying to me than to see the dramatic improvements that we make in their lives.

Because of NO MORE Mortgage’s mission, policies, and the well-trained and caring staff we employ, I never dreamed we would have complaints. But now, as we have grown, I have to admit that we have had a few complaints along the way. NO MORE Mortgage has always made it a priority to quickly address and resolve any client concern that comes up. You can see on the Better Business Bureau website we are proud to be an accredited member www.bbb.org.

The NO MORE Mortgage policy is simple: We do the right thing for our clients. When checking us out (which we hope you will do) please consider the following:

1) NO MORE Mortgage has ended our relationships with outside call centers that “oversold” our self-help program, as this was our main source of complaints. But even counting these complaints, our complaint ratio has been less than 1 in 3, 000. While our goal is to get complaints to zero, we already have one of the highest client satisfaction rates in the country for just about any product or service.

2) In the rare case where we have fallen short, we do whatever it takes to satisfy our client. If that requires a refund, we issue a refund. We continue to make improvements with the goal of eliminating the possibility of any future complaints. We are only in this business to benefit clients to their total satisfaction.

3) When NO MORE Mortgage began, most clients were family, neighbors, and friends. Now that we have clients nationwide, the biggest vote of confidence we receive is that so many of our new clients are a result of a recommendation from a current client (usually a family member or close friend). We take great pride in these recommendations as the ultimate endorsement of the effectiveness of our program.

4) Complaints on the Internet are mostly anonymous and usually impossible to track down. We do know that at least one posting, pretending to be a client, was created by a company that provides expensive financial coaching who is upset about losing business to us. Some negative comments are from detractors who believe that everyone should manage their finances on their own and that paying anything for help is foolish. I respectfully disagree. If everyone could eliminate all their debt on their own, why is it that such a high percentage of consumers are so stressed out over their debt load? While we applaud and encourage those who are doing well on their own, we take great satisfaction every day from clients who tell us they would have never accomplished so much so quickly without our help.

If you want to know how our clients feel about our program, you can listen to them at NO MORE Mortgage. These are real clients sharing their actual experiences.

NO MORE Mortgage makes it easy to learn first-hand what we have to offer. The Free CD is full of great information (and you won’t even pay a shipping or handling charge.) The follow-up customized debt-elimination analysis we provide is free as well. It is the easiest way to see exactly how fast we could eliminate all of your debt (including your mortgage) and get answers to your questions.

You have my personal assurance that you will benefit from speaking with us. If our program is not a good match for your situation, we will give you the name and phone number of someone who can help you. I invite you to look into this with an open mind. Get the facts, see if the numbers make sense to you, and make your own decisions. You have nothing to lose but your debts.

For more current information please visit our blog at NO MORE Mortgage Blog

Sincerely,

Larry Ruff, President